Our Policies

1. Privacy Policy

Effective Date: September 6, 2025

Introduction

The Bullock Real Estate Team (“we,” “us,” “our”) is committed to protecting your privacy. This policy explains what personal information we collect, why, how we use and share it, and how you can exercise your rights.

Information We Collect
  • Contact data: name, email, postal address, phone numbers (including the ones you may enter on forms).

  • Transactional data: property preferences, listings viewed, offers, contracts, transaction history.

  • Financial data: mortgage or financing information you voluntarily provide (pre-approvals, lender contact).

  • Identification & verification: government IDs or documents if required for transactions (only when necessary).

  • Communications: emails, messages, voicemails, form submissions.

  • Technical & usage data: IP address, browser, device, cookies, referring pages, pages visited, search history on site.

  • Third-party data: data from third parties with your consent (e.g., MLS feeds, credit checks, lender reports).

Legal bases for processing (where applicable)
  • Contract performance: to provide real estate services and complete transactions.

  • Legal compliance: to meet legal obligations (e.g., recordkeeping).

  • Legitimate interest: to maintain and improve our business, send property matches, and prevent fraud.

  • Consent: for marketing emails, testimonials, and other opt-in activities (you can withdraw consent at any time).

How We Use Your Information
  • To respond to inquiries, schedule showings, prepare listings and offers.

  • To provide services: evaluations, listings, closings, referrals to lenders/inspectors/title companies.

  • To send you property alerts, newsletters, and marketing if you opt in.

  • To analyze and improve our website and services.

  • For fraud prevention, credit and identity checks (with your consent where required).

  • To comply with legal or regulatory obligations.

Sharing of Information

We do not sell your personal data. We may share information with:

  • Service providers (CRM, hosting, email marketing, analytics) under contract.

  • Transaction partners (lenders, title companies, inspectors) to facilitate a sale or purchase — only with your consent or as necessary for the transaction.

  • Legal authorities if required by law or to protect legal rights.

  • Buyers/sellers/agents involved in a transaction (as necessary).

Testimonials & Public Content

We may publish client testimonials or photos with your consent. Testimonials provided via forms or emails may be used on the site and social channels only if you agree. You can withdraw consent for future use.

Cookies & Tracking

We use cookies for site functionality, analytics, and marketing (details in Cookie Policy). You can disable some cookies in browser settings, but that may limit functionality.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes above, satisfy recordkeeping requirements, or as permitted by law. Typical retention: 7 years for transactional records unless a different timeframe is required.

Your Rights

Subject to legal limits, you may:

  • Request access to the personal data we hold about you.

  • Ask for correction or deletion.

  • Object to processing or request restriction.

  • Request portability.

  • Withdraw consent for marketing communications.

To exercise rights, contact:
Email: cason@bullockrealestateteam.com or cynthia@bullockrealestateteam.com
Phone: (432) 770-9211 or (432) 895-7467
Mail: 4920 N Midkiff Rd., Midland, TX 79705

We will respond within applicable legal timeframes.

Security

We use SSL/TLS on this website. Access to client data is limited to authorized staff and providers. We conduct periodic security reviews and follow reasonable industry practices.

Data Breach Notification

If a data breach affecting your personal data occurs, we will notify affected individuals and relevant regulators in accordance with legal requirements and, where practicable, within 72 hours of discovery.

International Transfer

If we transfer data outside the U.S., we will take steps to ensure appropriate safeguards.

2. Terms & Conditions (T&Cs)

Effective Date: September 6, 2025

Acceptance

By visiting or using this website and our services, you agree to these Terms & Conditions. If you do not agree, do not use the site or services.

Use of the Website
  • Content is for informational and marketing use only.

  • Property listings and availability may change; verify with our team.

  • You agree not to misuse the site or attempt to collect personal data from other users.

Services & Agreements

Any agreement to provide real estate services (listing agreement, buyer’s agency agreement) will be governed by the signed contract between you and Bullock Real Estate Team or our brokerage. This site does not create an agency relationship unless a formal agreement is signed.

Fees & Payments

Fees and broker compensation are governed by contracts and applicable law. Any third-party costs (advertising, inspections) are the responsibility of the party contractually obligated.

Intellectual Property

All design, logos, text, images, and code are our property. You may not reproduce content without written permission.

Third-Party Sites/Services

We are not responsible for content or policies of linked third-party sites (see Third-Party Links & Services Policy).

Limitation of Liability

To the fullest extent allowed by law, we are not liable for indirect, incidental, or consequential damages arising from use of the site or services.

Governing Law

These Terms are governed by the laws of the State of Texas. Disputes are subject to the courts of Midland County, Texas, unless otherwise agreed.

Changes to Terms

We may update these Terms; substantial changes will be posted with an updated effective date and, where appropriate, notified by email. Continued use after notice constitutes acceptance.

Contact

Email: cason@bullockrealestateteam.com or cynthia@bullockrealestateteam.com

3. Cookie Policy

Effective Date: September 6, 2025

What are cookies?

Cookies are small text files stored on your device by websites to remember preferences and collect usage data.

Types we use
  • Essential: required for basic site functionality.

  • Analytics: to understand usage and improve the site (e.g., Google Analytics).

  • Marketing/Advertising: to deliver relevant listings or measure campaign performance.

Manage cookies

Most browsers allow you to manage/delete cookies. Disabling non-essential cookies will limit some features (saved searches, personalized listings).

4. Consent & Electronic Communications Policy

Effective Date: September 6, 2025

Consent to process personal data

By providing your personal data to us (forms, calls, emails), you consent to our processing as described in our Privacy Policy for the purposes of real estate services.

Marketing consent

We will only email or text you marketing materials if you have explicitly opted in or if you have an existing client relationship where permitted by law. You can opt out at any time using the unsubscribe link or by contacting the emails above.

Consent to electronic communications

You agree that communications (email, SMS, voicemail) are permissible and that they may be used for scheduling, market updates, or transaction communication. To opt out of electronic communications, notify us by email.

Withdrawal of consent

You can withdraw consent at any time by contacting cason@bullockrealestateteam.com or cynthia@bullockrealestateteam.com. Withdrawal does not affect processing based on prior consent or other lawful bases.

5. Changes to Policies / Policy Update Notice

Effective Date: September 6, 2025

We may update policies occasionally. When we do:

  • We will revise the “Effective Date” at the top of the policy.

  • For material changes, we will post prominent notice on the site and, where we have your email, notify you directly.

  • Your continued use after the update means you accept the revised policy. If you don’t agree, stop using the site and contact us.

6. Disclaimer

Effective Date: September 6, 2025

All content is provided “as is.” We make reasonable efforts for accuracy but do not guarantee listings, availability, prices, or legal/financial outcome. Nothing on this site is legal, tax, or financial advice — consult appropriate professionals.

7. Accessibility Policy

Effective Date: September 6, 2025

We are committed to accessibility and aim to comply with WCAG 2.1 AA standards where possible. If you encounter accessibility issues, contact cason@bullockrealestateteam.com or cynthia@bullockrealestateteam.com with the page URL, issue, and preferred contact method; we will respond within a reasonable timeframe and work to resolve it.

8. Fair Housing Policy

Effective Date: September 6, 2025

We comply fully with the Fair Housing Act and related laws. We do not discriminate on the basis of race, color, religion, national origin, sex, familial status, disability, or any other protected characteristic. All clients and prospects are offered equal professional service.

9. Testimonials & Reviews Consent Policy

Effective Date: September 6, 2025

We may publish client testimonials and reviews with permission. If you provide a testimonial, you grant us a non-exclusive license to display it on the website and social channels. You may request removal by contacting the emails above.

10. Anti-Spam / Marketing Policy (CAN-SPAM compliance)

Effective Date: September 6, 2025

  • We send marketing only to those who opt in or where permitted by law.

  • Every commercial email contains an unsubscribe link and our contact info.

  • We process unsubscribe requests promptly.

11. Refund & Cancellation Policy

Effective Date: September 6, 2025

  • Real estate services are governed by written agreements; refunds are subject to the terms of those agreements and applicable TREC rules.

  • Prepaid third-party costs (advertising, inspections) are generally non-refundable.

  • To cancel services, follow the termination provisions in your signed contract; we will provide written confirmation.

12. Confidentiality Policy

Effective Date: September 6, 2025

We keep client information confidential except:

  • Where disclosure is required to complete a transaction (title company, buyer/seller).

  • When required by law or court order.

  • With your explicit consent.

13. Security & Data Protection Policy

Effective Date: September 6, 2025

We maintain administrative, technical, and physical protections appropriate to the sensitivity of personal data, including SSL encryption, access controls, and vendor security assessments. We limit access to authorized personnel only and require vendors to follow contractual security obligations.

Breach: In event of a confirmed data breach that affects personal data, we will notify affected parties and authorities in accordance with legal requirements (typically within 72 hours when required).

14. Data Retention Policy

Effective Date: September 6, 2025

We retain records based on business need and legal obligations. Typical examples:

  • Transaction & closing documents: 7 years.

  • Marketing opt-ins: until you unsubscribe or request deletion.

  • Support emails: 2–3 years unless subject to active transaction.

15. Children’s Privacy Policy

Effective Date: September 6, 2025

Our services are intended for adults. We do not knowingly collect data from children under 13. If we learn we collected data from a child under applicable age limits, we will delete it promptly.

16. Third-Party Links & Services Policy

Effective Date: September 6, 2025

We may link to third-party sites (MLS, lender sites, social media). Those services have their own policies — we are not responsible for them. Use of third-party services is at your own risk.

17. Social Media Policy

Effective Date: September 6, 2025

We may repost or share user-generated content with permission. We moderate comments on our official channels and will remove spam, hate speech, or discriminatory content. Testimonials may be featured with consent.

18. Intellectual Property Policy

Effective Date: September 6, 2025

All site content is owned by or licensed to Bullock Real Estate Team. You may not reproduce, republish, or distribute content without prior written consent.

19. Governing Law & Dispute Resolution

Effective Date: September 6, 2025

These policies and any disputes related to them are governed by Texas law. Parties submit to the exclusive jurisdiction of Texas state courts (Midland County), unless otherwise agreed in writing.

20. Contact Us

To request access, correction, deletion, or to make privacy-related inquiries, contact:
Email: cason@bullockrealestateteam.com or cynthia@bullockrealestateteam.com
Phone: (432) 770-9211 or (432) 895-7467
Mail: 4920 N Midkiff Rd., Midland, TX 79705

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